Skip Navigation
Almatica Pharma

Privacy policy

US Privacy Notice

Last Updated: November 1, 2026

A printable version of this Privacy Notice is available here.

Alvogen Pharma US, Inc. (including its subsidiaries, Alvogen, Inc., Almatica Pharma LLC, Almaject, Inc. and Norwich Pharmaceuticals, Inc., collectively, “Alvogen” and/or “Company” and/or “we” and/or “us,” and/or “our”) views privacy as an important part of the way we do business, and we want you continue to trust us with your personal information.

This Privacy Notice describes what personal information we collect, hold, use and disclose when you visit our website, when you send us your resume by means of the website or have any kind of interaction with us (including to report side effects or adverse events), the conditions under which we may disclose the personal information and the manner in which we safely keep such personal information. By “personal information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a real name, postal address, e-mail address, and telephone number. When other information is directly associated with personal information, we also may consider that information to be personal information. Information that is aggregated, de-identified, or anonymized will not be considered personal information. Publicly available information that is made available from federal, state, or local government records, also is not personal information.

This Privacy Notice does not apply to any specific contracts or relationships that may be governed by further privacy agreements. If you are engaging with us on behalf of an organization, your employer, or are otherwise providing the personal information of others, by engaging with us, you acknowledge and agree that you have the consent of the organization, your employer, or the other individual to provide that personal information to Alvogen. Please note that the organization (e.g., your employer or another entity or person) that entered into the contract or relationship with us controls the content submitted when you interact with us.

Personal Information We Collect

We generally obtain personal information directly from you, from third parties, or automatically when you visit the website.

We may obtain the following information directly from you:

  • Identifiers, such as your name, contact information (postal address, email, telephone number), organization, occupation or the initials of the person who experienced the possible side effect (which may be you).
  • Professional or employment-related information, including your capacity in the report (namely the person who is reporting the issue) and your qualification (if you are a healthcare professional).
  • Education information, such as records and transcripts.
  • Demographic information, such as date of birth, date of death, age or age group, and gender.
  • Health information or medical history, such as gestational period, height, weight and a description of the possible side effect itself, such as the signs and symptoms experienced, date the possible side effect started, and the result of the possible side effect. We may also collect disability status in connection with hiring process accommodations.
  • Commercial information, including the name and details of the Alvogen product involved (including, for example, the dosage, details of the therapy, and the indication).
  • Content of communications, such as personal information you provide to us when you contact us, including for customer service, a medical inquiry, or otherwise (for example, the contents of your contact, including telephone call, your name and contact information, and the nature of your inquiry, and potentially other information relating to your telephone call, request form, or email to us).
  • Social media or public posting information, if you interact with our social media pages (including for example, your username, posts on our pages, likes, or other interactions).
  • Internet or electronic network activity, such as your login data; device ID; browser type and version; time zone setting and location; browser plug-in types and versions; operating system and platform; internet activity or social media activity; web pages visited; and information about how you interact with or access our website or other online content.
  • Audio, electronic, visual, or similar information, such as call recordings with customer service and photos or video you submit.
  • Geolocation information, including approximate location derived from IP address.
  • Sensitive personal information, such as government identifiers; criminal history from a background check; racial or ethnic origin; religious or political beliefs; union membership; citizenship or immigration status; health, genetic, or biometric data; and/or status as transgender or non-binary.
  • Inferences drawn from any of the personal information outlined above.

 

 

Sources of Personal Information

We obtain personal information from you in the following circumstances:

  • We will obtain your personal information (such as first name, last name, e-mail address, CV or resume, and other materials) if you wish to be an Alvogen employee and, thus, fill out the “Contact Us” form on our website or otherwise submit your personal information to us directly or via a third-party (such as Indeed or LinkedIn).
  • If you want to report a side effect or adverse event, we will obtain personal information (including medical information) that you submit. Since, at Alvogen, we take the safety of our patients and consumers very seriously, it is vital for us to continuously monitor the safety of our products or of the products distributed by us. By hearing about your experiences and others like you, we are able to offer the best possible advice to those using Alvogen products or those products that are distributed by Alvogen.
  • From cookies and similar online tracking technologies when you interact with our websites, such as advertising networks and data analytics providers.
  • Our affiliates and subsidiaries.
  • Service providers and processors such as analytics providers, advertising partners, identity-verification providers, and customer-relationship-management providers.
  • Social networks and other platforms when you link an account or interact with our social media pages.
  • Publicly available sources such as government records and publicly maintained databases.

How we use your personal information

Depending on our relationship with you, we use your personal information in accordance with this Privacy Notice to:

  • Evaluate your candidacy, if you have applied for a job with us;
  • Provide customer or technical support, and respond to communications from you;
  • Measure and improve our products and services, including with respect to the safety of our patients, consumers, and products, and provide advice to those using Alvogen products or those products that are distributed by Alvogen;
  • Provide, administer, and utilize our websites;
  • Report side effect or adverse effect information to relevant authorities and third parties;
  • De-identify, anonymize or otherwise protect your data;
  • Prevent potentially fraudulent, prohibited, or illegal activities, and enforce our Terms of Use;
  • Use otherwise as requested or permitted by you;
  • Corporate transactions, in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets;
  • Comply with legal requirements, or assert or defend a potential or actual legal claim; or
  • Other purposes disclosed at the time of collection or as required or permitted by law.

 

“Sale” or “Sharing” of Personal Information

 

Alvogen does not sell your personal information to third parties in exchange for money, and will not sell your personal information to third parties for money. We work with third-party advertising and analytics partners and social media sites, and these partnerships may be considered a “sale” or “sharing” under the California Consumer Privacy Act and similar U.S. state privacy laws, even though no money changes hands. For example, when you visit or interact with our public-facing website or internal pages where third-party cookies are present, the information collected by cookies may be considered a “sale” or “sharing” of your personal information. For more information about our use of cookies and similar online tracking technologies, please see the “Cookies and Similar Online Tracking Technologies” section below.

 

How We Disclose Your Personal Information

We may, at times, disclose personal information we collect to the following categories of third parties:

  • Our affiliates, for example, for the safety of our products and other business purposes allowed by law.
  • Third parties to provide, maintain, and improve our products and services, including third party service providers who access information about you to perform services on our behalf (for example, IT partners, auditors or legal consultants).
  • With other persons, at your request.
  • Government authorities and other parties, where required by law, legal process, or to enforce our rights or protect others.
  • With regulatory agencies (for example, if you report a potential side effect or adverse effect, we may report your name, age, and gender, if you have provided that information to us directly, or your initials, age, and gender, if reported by a third party).
  • With third party partners, with whom we have a safety data exchange agreement in order to limit their use of the data to perform specific purposes identified in the agreement (specifically, we may provide name, age, and gender of individuals reporting an adverse effect to partners on certain products).
  • Parties to a corporate transaction, in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale.
  • We may use and share de-identified or aggregated information for any lawful purpose. Where we maintain de-identified information, we take reasonable measures to ensure that the information cannot be associated with a consumer or household, maintain the information in de-identified form and otherwise comply with applicable law.

 

Security of Your Personal Information

Alvogen processes personal information in a manner that ensures appropriate security of the personal information, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using reasonable technical and organizational measures. While we use reasonable efforts to safeguard the confidentiality of your personal information, please note that no data transmissions over the internet are 100% secure, so we cannot guarantee the security of any personal information you provide to us. You understand that any personal information you send is at your own risk. 

International Data Transfers

The websites are operated primarily in the United States. If you are accessing the websites from outside the United States, please be aware that personal information may be transferred to, stored in, and processed in the United States. By using the websites, you acknowledge that the data-protection laws of the United States may differ from, or be less protective than, those of your country of residence.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Notice, to comply with our legal obligations, to resolve disputes, to enforce our agreements, and as otherwise permitted by law. Retention periods may vary based on the nature of the data and our contractual commitments to clients. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of the personal information; the purpose for which we use the personal information; whether we can achieve the purposes through other means; and the applicable legal requirements. Even if you request to delete information, please keep in mind that the deletion may not be immediate, and that the deleted information may persist in backup copies within our systems or within those of our third-party providers for a reasonable period of time.

Cookies and Similar Online Tracking Technologies

We, and third parties acting on our behalf, may use cookies, Software Development Kits, web beacons, pixels, or similar online tracking technologies (collectively, “cookies”) to improve your experience on the websites or our services, such as remembering you when you return to our websites, track interest in and collect aggregate information on the websites, and analyze traffic patterns on the websites and the performance of our advertising and marketing. We may also work with service providers that use cookies to collect information about your visits to the websites and to other websites you may visit, and to serve advertisements to you across the Internet based on that information.

How long these cookies stay on your device depends on what they need to do. For example, some cookies only work while you are visiting our websites and get deleted when you're done (session cookies). Others may stay on your device unless you choose to delete them (persistent cookies). Cookies may be placed by us (first party cookies) or by other businesses (third party cookies) when you visit our websites or other online properties.

The cookies used on our websites can be classified using the International Chamber of Commerce guide for cookie categories: Strictly Necessary, Performance, Functional, and Targeting. We may use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites or areas requiring your acknowledgment or consent to proceed.
  • Performance/analytics cookies. These cookies from third-party services allow us to recognize and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us improve the way our websites work, for example, by ensuring that users find what they are looking for easily.
  • Functional cookies. These are used to recognize you when you return to our websites. These enable us to personalize our content for you, greet you by name or remember your preferences (for example, your choice of language or region).
  • Targeting/advertising cookies. These cookies record your visit to our websites, the pages you have visited, the links you have followed, and your interaction with our advertising and marketing. We may use this information to make our websites more relevant to your interests. We may also share this information with third parties for this purpose.

Your Cookie Choices

Browser Settings. You may be able to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Check your browser’s HELP menu to learn the correct way to change or update your cookies. You can also visit www.aboutcookies.org, which contains more information on how to do this on many different browsers. Please see your mobile phone’s manual or other instructions for information on how to do this on your phone’s browser. Please note that if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our websites. Further information on popular browsers and their cookie management links is below.

 

  • Browser Signals. The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers. At this time, not all browsers support DNT. We honor opt out preference signals, such as the Global Privacy Control (“GPC”), as another way to opt out of the “sale” of your personal information or its “sharing” for targeted advertising purposes. More information on the GPC is available here. Please note that your choice to opt out using these signals is device- or browser-specific and you will need to manage your preferences for each device or browser you use.
  • Advertising Cookie Opt-Out. In the United States, you may opt out of companies participating in the Digital Advertising Alliance (“DAA”) program by opting out at https://optout.aboutads.info or to download DAA’s AppChoices tool, see https://youradchoices.com/appchoices. Note that opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver ads tailored to your preferences and usage patterns.

Google Analytics

To help facilitate the delivery of relevant content, we use Google Analytics and have implemented all Google Advertising Features, including Remarketing, Impression Reporting, and Demographics, and Interest Reporting. Google Analytics uses cookies to report on user interactions on our and others' websites. We use the data collected for optimizing marketing, refining advertising and/or programming strategies, and generally making advertising more effective. Google provides a complete privacy policy here: http://www.google.com/intl/en/analytics/privacyoverview.html and instructions on opting out of Google Analytics using a specific plug-in available at the following link: https://tools.google.com/dlpage/gaoptout. Note that this opt out is specific to Google activities and does not affect the activities of other advertising networks or analytics providers that we may use.

Use of Session Replay Technology

We may use session replay and heatmap technology to understand how users interact with our websites. These tools capture information such as mouse movements, clicks, scrolling, and page interactions, and may record the content of your interactions on sensitive portions of the websites. Information collected through these tools may be shared with the technology providers for product improvement purposes, which may constitute a “sale” or “sharing” under the applicable laws. For cookie-based session replay tools, you may opt out by using the GPC signal or by contacting us at USPrivacy@alvogen.com.

Your Personal Information Choices

·      Opting Out of Marketing Communications. You may opt out of commercial communications by contacting us by email at USPrivacy@alvogen.com or by clicking the “unsubscribe” link in one of our marketing emails. We will process your requests as soon as possible, but please be aware that it may take us some time to respond to your request and, in some circumstances regarding opt out requests, you may receive a few more messages until your request is processed.

·      Text or SMS. In some circumstances, we might require you to opt-in to receive text messages from us. At any time, you may opt out of receiving particular text messages from us by texting STOP in response to any text message. 

·      California’s “Shine the Light” law. California Civil Code Section 1798.83 permits visitors to the websites who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us by emailing us at USPrivacy@alvogen.com and include “Shine the Light Request” in the subject line of your email.

·      Nevada residents. Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to third parties for monetary consideration. Currently, we do not engage in such sales. If you are a Nevada resident and would like more information about our data sharing practices, please contact us.

Your U.S. State Law Privacy Rights

With regards to your personal information, residents of California, Nebraska, and Texas may have the following rights:

  • right to know or access—twice in a 12-month period, free of charge—to the 12-month period prior to the request, the categories and specific pieces of personal information Alvogen has collected about the user, the categories of sources from which the personal information is collected, the business purpose for collecting the personal information, and the categories of third parties with whom Alvogen shares personal information. You also have the right to know if we have sold or shared your personal information.
  • right to delete, meaning the right to erase personal information under certain circumstances.
  • right to obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another entity without hindrance.
  • right to opt out of the “sale” of your personal information to third parties.
  • right to opt out of the “sharing” of your personal information with third parties for targeted advertising. 
  • right to opt out of profiling or request information involving Automated Decision-Making Technology (“ADMT”) that is used to make decisions about you that have a legal or similarly significant effect. We do not use ADMT to make decisions about you.
  • right to not be discriminated against or retaliated against for exercising these rights. Alvogen does not discriminate against our users and clients on the basis of their exercising any of these rights.

 

To exercise any of the rights described above, you (or your authorized agent) may submit a request by contacting us. We will respond to privacy rights requests as required by applicable law. Where permitted by law, we may limit, charge a reasonable fee for, or decline to act on certain repeat, excessive, manifestly unfounded, or technically infeasible requests.

 

Alvogen will verify your identity using two data points previously provided, or some other identifying information specific to you. Please have this information available so that we can verify your request. You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent is able to verify their identity with us.

 

We will respond to your privacy rights request within the time period required by applicable law. In most cases, we will respond within forty-five (45) days after receiving your request. If a different response period applies under applicable law, we will respond within that period. Where permitted by law, we may extend the response period when reasonably necessary, taking into account the complexity and number of requests. If we extend the response period, we will notify you within the initial response period and explain the reason for the extension.

 

If we deny a request you submit (in whole or in part), we will provide you with a detailed explanation of the basis for the denial.  You may appeal our decision by contacting us at USPrivacy@alvogen.com with the subject line “Privacy Rights Appeal,” or by calling our toll-free number.  Please include: (a) your original request, (b) the denial response, and (c) the reasons you believe the denial was in error. We will respond to your appeal within the time period required by applicable law.

 

You may submit a rights request:

 

If you have any questions regarding our Privacy Notice or need to access the policy in an alternative format due to a disability, please also contact us using the information above.

Residents of Washington State and Nevada – Consumer Health Data Privacy Notice

Alvogen may collect, use, process, or share Consumer Health Data as described above in this Privacy Notice when you share information about medication reactions. If you are a Washington or Nevada consumer, you have certain rights with respect to your Consumer Health Data. These rights include:

  • right to access or confirm whether Alvogen collects, shares, or sells your Consumer Health Data, and to access such data, including a list of all third parties and affiliates with whom Alvogen has shared or sold your Consumer Health Data and an active email address or other online mechanism for contacting those third parties.
  • right to request deletion of your Consumer Health Data, subject to certain exceptions.
  • right to withdraw consent for the collection and sharing of your Consumer Health Data.
  • right to appeal if Alvogen denies your request to exercise any of these rights. If your appeal as a Washington resident is unsuccessful, you may raise a concern or lodge a complaint with the Washington State Attorney General at www.atg.wa.gov/file-complaint.

Links to Other Sites

Our web sites may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal information.

Changes to Privacy Notice

We keep our Privacy Notice under regular review and we will place any updates on this page, without prior notice. However, processing of your personal information shall follow the directions notified within the applicable Privacy Notice, in effect upon the collection date.

 

How to Contact Us

If you have any questions regarding our Privacy Notice, need to access the policy in an alternative format due to a disability, or if you would like to exercise your privacy rights, please contact us at: 1-844-842-8672 (option 5), by email at USPrivacy@alvogen.com, or at https://alvogen.com/partnerships/contact-us.